Privacy Policy – LUXX BCN Transfers
At LUXX BCN Transfers, we are committed to protecting your privacy and ensuring that your personal data is handled safely, transparently, and in accordance with the General Data Protection Regulation (GDPR) and applicable Spanish data-protection laws.
By using our services or visiting our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of personal information when you contact us, make a booking, or use our services:
Personal Identification Information
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LUXX BCN Transfers
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info@luxxbcntransfers.com
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Ph: +34 631 03 21 55
Booking & Service Information
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Pickup and drop-off addresses
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Flight number (for airport transfers)
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Date and time of service
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Number of passengers
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Special requests (child seats, luggage, etc.)
Payment Information
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Payment method (we do not store full credit card details)
Technical Information
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IP address
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Device type and browser
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Website usage data (cookies, analytics)
2. How We Use Your Information
We use your personal data for the following purposes:
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To manage and confirm bookings
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To communicate with you about your trip
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To provide customer support
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To improve our website and services
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To comply with legal and regulatory requirements
We never sell or share your personal data with third parties for marketing.
3. Legal Basis for Processing
We process your data based on:
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Consent (when you submit a form or request information)
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Contractual necessity (processing bookings and providing services)
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Legitimate interest (improving our services, ensuring security)
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Legal obligation (tax, accounting, and regulatory requirements)
4. Data Sharing
Your data may be shared only with:
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Licensed drivers providing your transfer
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Payment processors (secure and GDPR-compliant)
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IT service providers (website hosting, email services)
All partners must comply with strict data-protection obligations.
5. Data Retention
We keep your data only for as long as necessary:
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Booking and service data: up to 5 years
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Payment-related records: as required by law
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Website analytics: up to 2 years
Once no longer needed, data is securely deleted.
6. Your Rights Under GDPR
You have the right to:
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Access your personal data
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Correct inaccurate information
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Request deletion (“right to be forgotten”)
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Object to processing
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Request data portability
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Withdraw consent at any time
To exercise your rights, contact us using the details below.
7. Cookies & Tracking Technologies
Our website may use cookies to:
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Improve website performance
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Analyze traffic
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Enhance user experience
You can disable cookies in your browser settings.
8. Data Security
We take all appropriate technical and organizational measures to protect your data, including:
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Encrypted connections (SSL)
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Restricted access to personal data
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Secure payment processing
9. Third-Country Transfers
Your data is generally stored within the European Union.
If transferred outside the EU, we ensure compliance through approved safeguards (e.g., Standard Contractual Clauses).
10. Contact Information
If you have questions about this Privacy Policy or your data rights, please contact:
LUXX BCN Transfers
📧 Email: info@luxxbcntransfers.com
📞 Phone: +34602821337
🌐 Website: www.luxxbcntransfers.com
11. Changes to This Privacy Policy
We may update this policy from time to time. Any changes will be posted on this page with the updated date.
